Being Respectful.

We do not accept intimidating, aggressive or derogatory behaviour of any kind towards other guests, our staff or our brands.

Criminal damage or vandalism against Centre property or retailers, is illegal and we will inform the police. We reserve the right to deny entry to anyone whose actions we feel are unsuitable and may have a negative impact on our other guests, our colleagues and retailers.

No one likes a ‘litter bug’. Please dispose of your rubbish responsibly using the bins provided.

Please do not run in the centre – even if you’re in a hurry to find the latest new collections in your favourite brand.

For Safety.

For your safety and the safety of others, please do not climb, stand or sit on balustrades, barriers, fencing or railing in and around the Centre.

Whatever team you support, we do not allow ball games of any kind in the Centre– kicking, throwing or otherwise. Bikes, roller-blades, micro-scooters, skateboards and Heelys (or similar) are not allowed in the Centre.

Photography/Filming.

Selfies are welcomed but remember that Swindon Designer Outlet is private property therefore professional photography and filming is only allowed if permission has been granted in advance by the Centre management team.

Filming, photography or sketching of the building’s infrastructure, or any members of staff, is not permitted under any circumstances. We retain the right to refuse photography, filming and sketching at any time.

Appropriate Clothing.
We welcome all fashion choices but, if you’re wearing something with a hood, please make sure it is down when inside the Centre.

Clothing tops and footwear must be worn at all times, unless you’re in a changing room. Motorcyclist crash helmets must be removed when visiting the Centre.

Dogs.
Only guide dogs and assistance dogs are allowed in the Centre. 

Leafleting.

We do not allow leafleting, canvassing or the conducting of third-party interviews or surveys anywhere in the centre or grounds, unless written permission has been granted from the Centre management team.

Smoking & Alcohol.

Smoking including electronic cigarettes, is strictly forbidden in the Centre.  Alcohol must only be consumed within licensed restaurants and we encourage guests to drink responsibly.

Bicycles

Whilst we welcome all cyclists, we ask that bicycles are dismounted before entering the centre. You will find our bike storage facilities located in the North A Car Park. Utilising these facilities will be at cyclist’s own responsibility. 

Play Area

Our Play Areas has been customised to deliver a one-of-a-kind experience for our younger visitors, we kindly request that you ensure your child/children are supervised at all times. Food & drink, alongside bikes and scooters are not allowed within the play area. 

We thank in advance all our guests who make our destination a welcoming and comfortable place to visit. We appreciate your support.