Plan Your Visit
Getting here by...
GETTING HERE
By Car
Ashford Designer Outlet is conveniently located for easy access from the M20 motorway, off Junction 9, Junction 10, or 10a. Alternatively, the centre can be reached from the A20, A2070 and the A28.
To find us using your sat nav, enter TN24 0SD.
Parking is £2 every four hours. Our car parks are free for guests staying up to 30 minutes, blue badge holders, and everyone after 5 pm.
Car Charging
Car charging points are now available. There are a total of 7 parking bays towards the exit of the Southern Car Park.
Ashford Designer Outlet hosts 1 tesla charging point at 22kw and 6 regular EV points at 3.6 kw.
Please note that in order to use Ashford Designer Outlet's charging points, drivers will need their own charging lead.
The car park will only be available within our trading times.
Connection fee: free
Cycling & Walking
ticketless parking
Simply park your car, enjoy your day, and before leaving enter your vehicle registration into a car parking machine and pay.
Blue Badge Holders
We are pleased to offer all Blue Badge holders the option to add your vehicle registration to our ANPR database. Doing so will allow you free parking without the need to use our payment machines during your visit.
Group Visit
We offer a package of exclusive benefits reserved for groups, tour guides, and coach drivers. To book or enquire about group visits simply contact our Guest Services at the link below.
By Train
Ashford International is less than a five minute walk from Ashford Designer Outlet. You will need to exit from the international side of the rail station and follow the directional signage to the centre.
The high-speed link from London St. Pancras takes just 38 minutes, priced from £13.70 one way when you book in advance.
Regular services are also running from Charing Cross, London Bridge, Waterloo, Victoria, and the South.
Customers that show a valid train ticket to Ashford International at Guest Services will receive a McArthurGlen Club day pass in their wallet, which unlocks an extra 10% off in participating brands.
Find discounted train ticket information for Southeastern journeys including group discounts, cheap kids’ tickets, plus booking information below:
Best Times To Visit
Guest Services
- Mobility Hire - Electric scooters and wheelchairs, free of charge
- Kids Cabs - Available to hire £2 per hour. Kids Cabs cars are located inside of Guest Services.
- Kids Strollers - Available to hire £2 per hour. Kids Cabs cars are located inside of Guest Services.
- Gift Cards
- Lost property
- Free phone charging
- First-aid point
- Taxi calling/booking
- Quiet room located upstairs by our Guest Lounge
- Baby changing room facility
- Changing places room
- McArthurGlen Club registration
- General information and tourist information
Reservations and enquiries can be made by calling the team: +44 (0) 1233 895900 or email us at guest@ashforddesigneroutlet.com
Disabled Access
Mobility scooters and wheelchairs are available for free in our centre. You can hire these from our Guest Services on the day (subject to availability), or enquire in advance. ID will be required upon collection.
For more information please contact the Guest Experience team on 01233 895 900 or email guestservices@ashforddesigneroutlet.com
Dogs Welcome
Free Mobile Phone Charging
Just plug in your mobile phone, lock the box and take the key to start your 30 mins of free charging.
How to find us
Plan your day
Opening times
Regular opening hours
Today
10:00 - 20:00
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Monday
10:00 - 20:00
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Tuesday
10:00 - 20:00
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Wednesday
10:00 - 20:00
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Thursday
10:00 - 20:00
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Friday
10:00 - 20:00
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Saturday
09:00 - 20:00
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Sunday *
10:00 - 18:00
* Larger stores 11am-5pm
Special Opening Hours
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Monday 3rd April
10:00 - 21:00
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Tuesday 4th April
10:00 - 21:00
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Wednesday 5th April
10:00 - 21:00
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Thursday 6th April
10:00 - 21:00
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Friday 7th April (Good Friday)
09:00 - 21:00
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Saturday 8th April
09:00 - 21:00
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Sunday 9th April
10:00 - 18:00
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Monday 10th (Easter Monday)
09:00 - 21:00
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Tuesday 11th April
10:00 - 21:00
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Wednesday 12th April
10:00 - 21:00
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Thursday 13th April
10:00 - 21:00
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Friday 14th April
10:00 - 21:00
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Saturday 15th April
10:00 - 21:00
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Sunday 16th April
10:00 - 18:00
* Easter Half Term
Services
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Restaurants & Cafes
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Free Wifi
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Car Park
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Disabled Access
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Pet Friendly
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Gift Cards
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Safer Shopping