Our Services

At Designer Outlet Roermond you can park your car in our multi-story car parking garage, or at one of our outdoor parking areas for only €5 per day. Within the first half hour the parking is free of charge. Payment can be done throughout the day at all yellow payment machines. The system will recognise your number plate and therefor open the barrier automatically when paid and leaving.  

For just €9 a day you can book our Premium Parking spaces near our main entrance and you will receive a set of little benefits which you will receive at our Guest Services when showing your reservation.

Charge your electric car at our special charging stations while you shop.

We have designed Tesla charging stations (please follow P2) and multiple general EV Box charging stations for other electrical cars (please follow either P1 or P2).

Please note you need to activate these charging stations with your own EV charging cards. We don’t have charging cards available.

You can browse the internet free of charge throughout the Centre with the “Roermond Free WiFi” network. Register to our McArthurGlen Club and start browsing.

Restrooms are equipped with baby changing facilities to change diapers and provide breast-feeding. The Guest Services info desk offers free diapers on request in case you have forgotten these at home or the machines are empty.
For the little ones we also offer Boobaloo cars to ride the little ones through the center. These can be rented for free out at Guest Services near the entrance Nike upon availability. Please be aware that these Boobaloo cars are not always allowed inside all of the stores.

Charge your smartphone for free. Go to our Guest Services next to the Polo Ralph Lauren Store for more information. Further to this there are chargers within the center and our restaurants.

The Centre is equipped with disabled access toilets and dedicated facilities for wheelchair users. You can borrow a wheelchair at the Guest Services nearby the entrance Nike for free with a deposit of €20,-. 

Reserve your wheelchair here.

Your four legged friends are also welcome in the Designer Outlet Roermond. Dogs must be kept on a leash at all times. Please note that there are stores and restaurants within the center that might apply a no-entry policy. If your dog is thirsty please find a special dog fountain opposite our Timberland store.

In case of bad weather, umbrellas are available free of charge. Ask our Guest Services for more information.

An ATM for cash withdrawal is available in the Designer Outlet Roermond. The ATM is located at Guest Services near the entrance Nike.

For all little shoppers we offer an exciting playground, where they can play while parents can unwind with a cup of coffee. The playground is accessible for children from ages 3 to 12 years old. The playgound is covered meaning the little ones can still enjoy it on rainy days. Please note, the playground is not supervised.

Keep your valuables safe in a locker. These are located at various places in the Designer Outlet Centre and can be booked and paid for via your own smartphone.

Surprise your loved ones with a Gift Card from Designer Outlet Roermond. Our Gift Cards are valid in all stores and restaurants of the Designer Outlet Roermond and can be purchased with any value between €5,- and €500,-. They can be purchased online or at Guest Services. 

In Designer Outlet Roermond you can also find a Quiet Room which is available for all our guests for a moment of silence or prayer. The "Quiet Room" can be found on the first floor next to the toilets opposite of our Adidas store. 

Have you lost something at Designer Outlet Roermond? We think it is important that all lost items are returned to their owners as quickly as possible. All found items will be placed on iLost to help you find your items as quickly as possible.

Visit iLost

Do you have heavy bags or a lot of purchases? You don’t have to carry them with you the entire day!

You are very welcome at Guest Services where you can leave all your bags and luggage safely and free of charge, so you can continue shopping.

Are you a non-EU resident? Please enjoy Tax Free shopping in our stores by asking for a Tax Free form when paying your items at the register.

Found the perfect gifts at one of our stores? Make it even more special by having them gift wrapped.

Please visit us at Guest Services and we will wrap it the wrapping paper of your choice, free of charge.