Careers

Start your fashion journey with McArthurGlen Designer Outlet

Designer Outlet Roermond isn’t just a wonderful place to shop, but is also a great place to work, have you thought about a career in our Centre? Designer Outlet Roermond is part of the McArthurGlen Group, the leading designer outlet organisation in Europe with 25 Centres across 10 countries.

Why work at McArthurGlen in Roermond?

Be part of something extraordinary by joining the community in our luxury designer outlet in beautiful Roermond.

Work in a busy, challenging and luxury retail environment with high levels of tourists where no two days are the same.

Use your experience to make things happen and create your success by developing new skills as part of a diverse, international team.

Below you can see an overview of the opportunities that are available and some insights into life working in a McArthurGlen centre from those currently working in Designer Outlet Roermond.

Leading the store team to deliver excellent guest experience and driving extraordinary results, through adaptable and innovative management skills. Our Store Managers need to be at the forefront of strategic and commercial thinking to continuously develop their store.

Here's Zaynab's McArthurGlen Story

Zaynab - Store Manager

How did you get your role at McArthurGlen?
About 3 years ago now, I attended a McArthurGlen job dating event. During this event I met several retailers. The first ones were already selected in direct relation to my wishes and skills. I moved to Roermond and start working in DOC Roermond due to the greater career opportunities and giving me the opportunity to find a balance between my family life and my professional life. I made the right decision because today I am fulfilled and proud to work for the centre and my city.

What training have you had for this position?

I was freshly hired with a permanent contract by my brand of choice. I was offered to join several courses and trainings of the Retail Academy within DOC Roermond to train my skillset and be prepared for my new job challenge. I do not regret my decision. If it was to do this again, I will not hesitate. I am grateful to them for following up and accompanying me into my new career.

Tell us a bit more about the role.
As a Store Manager, I always feel stimulated in my work. I mentor my employees on a daily basis to ensure sale growth and meet our various business KPIs. I put action plans in place so that my employees realize that customer satisfaction is essential, and that the organization revolves around him. My entire organizational strategy is focused on our customers, which is the ultimate priority for me.

What makes working at McArthurGlen special?
I identify with McArthurGlen organically, because we are on the same wavelength. We can easily exchange on all subjects, whether sensitive or not. Life at work becomes simpler.
Providing committed support to the store manager in all aspects of running a successful and vibrant store. Strong organisational, commercial and people focused managers are what flourish across our brands.

Here's Wilson's McArthurGlen Story

Wilson - Deputy Store Manager

How did you get a job at McArthurGlen?

I was working at a competitor as a Deputy Director of an American denim brand in Eindhoven area. My plan was to live closer to my family who lived in the Roermond area. I started prospecting around McArthurGlen, located in Roermond. It turns out that a position of Assistant director was to be filled within a prestigious Italian brand, which had already given me a chance at the beginning of my career. The optimal conditions were there so I jumped at the chance.

What training have you had for this position?

I seize opportunity to evolve. Indeed, a big American denim brand contacted me and offered me a new challenge, to become Deputy Director and participate in the opening of this shop. Having not taken a post-bac school course, I believe in field experience and I advocate for it. Being motivated, dedicated, curious, dynamic and strong of proposal are qualities that I put forward when I am looking for a collaborator. Since my arrival at McArthurGlen DOC Roermond, I have attended all the "managers" training that the retail team is setting up. Modules are offered free of charge and prove to be very rewarding. In several formats and timings, the DOC Roermond McArthurGlen Academy is providing us with these trainings.

Tell us a bit more about the role...

The Deputy Store Manager is the Store Director's right hand. It is a key position of a shop because they are the link between the team and the manager. Being close to my team, I spend most of my time on the shop floor ensuring sales, coaching, challenging and motivating sales assistants. I believe the assistant director must bring new ideas and solutions to keep the team alive and lively.

What makes working at McArthurGlen special?

McArthurGlen Roermonds's retail team, thanks to their experience, brings a real support in our activities. They accompany us, both on a commercial level within our shop and on a marketing level in order to boost sales. As mentioned, they provide many training modules free of charge, led by a certified coach, which allows our teams to grow their skills.
The stockroom is the backbone of any store and vital to every aspect of a successful one. Precision and eye for detail is a key trait with taking deliveries and general organisation the main focus in these positions.

Here's Christopher's McArthurGlen Story

Christopher - Stockroom Manager

How did you get your role at McArthurGlen?
I had been in a previous role for 6 months at a DIY store prior to joining, but visiting the centre as a customer, two brands partners had always made me dream to work for. I gave them a CV and a week later, I started working as a sales associate for one of the brand partners.

What training have you had for this position?
When I joined, I didn't have any proper sales training. I was mentored by my managers to develop my KPI and results. With the brand partner, we have an E-learning program which teaches us the history of the brand, the technical side of the products and materials. For the most part I am self-taught, and I constantly feed on the experience of my managers.

Tell us a bit more about the role...
Since 2017, I went from sales associate to team leader in only 6 months. I’m in charge of the KPIs, planning, the cash register, the opening and closing of the store. Since 2019, I have been responsible for the stockroom and Visual Merchandising. I have a team of two stockists and one VM. I'm in charge of the store's restocking and of the visual look of the it. In the outlet business, stock is everything.

What makes working at McArthurGlen special?
The relationship with the management of the centre is the most important thing. We need to know the different timelines of sales, marketing campaigns and events but my relationship with McArthurGlen is important, especially on the back-end side. We have carriers that do not always respect delivery commitments, schedules or even quantity, but thanks to the exceptional relationship I have with McArthurGlen, problems are quickly solved.
Leading a successful team in a busy restaurant environment. Driving standards across every aspect of the business which in turn increases sales and enhances great customer service. Time management and multitasking are some of the most important traits to a successful restaurant manager.

Here's Esteban's McArthurGlen Story
Esteban - Restaurant Manager

How did you get your role at McArthurGlen?

I was contacted by a recruiter, and they offered the Restaurant managers position within this world know food & beverage operator to me.
The company even assisted me to relocate from my hometown in Spain towards Roermond. They were looking for people to work in the restaurants at the centre.

What training have you had for this position?
I have always worked in catering in Spain. Before I relocated and started working in DOC roermond, I worked in a restaurant in Serravalle where I was trained on site. After that, I had McArthurGlen management training which helped me a lot.

Tell us a bit more about the role...
I have a range of responsibilities and like to multi-task: interviews with staff, research with Job centre, contacts with suppliers, staff planning, room organization. Kitchen support when needed. I am now a room manager and deputy director of the restaurant.

What makes working at McArthurGlen special?
I live next door so it's convenient. We always receive support from McArthurGlen's management. A lot of information comes our way from the McArthurGlen group like traffic forecasts and event dates.

There is a monthly meeting with all brand partners and stores to socialize. People are very kind.
I am very happy to work here and I want to stay with McArthurGlen DOC Roermond. Thanks to McArthurGlen, with my wife, we were able to find work in the industry we've always worked in.
Working as part of a team to ensure exceptional levels of cleanliness in the centre at all times. A keen eye for detail plus an ability to deal with an array of tasks and requests from the guests, centre management and brands.

Here's Fathia's McArthurGlen Story

Fathia - Cleaning Staff

How did you get your role at McArthurGlen?

I was contacted by a recruitment agency, who told me that Designer Outlet Roermond was looking for maintenance workers, I applied and have been hired.

What training have you had for this position?
I have a diploma as an office worker and I have always worked in maintenance especially in the hotel industry where I have followed several courses. I received additional training by working in the outlet, especially in the field of factotum, shop refurbishments, chemical products and work methods.

Tell us a bit more about the role...…
I work in the cleaning of the common areas, handling refurbishments and any management requests, as well as supervising the cleaning staff. I am an intermediary with McArthurGlen's management in the absence of my managers. I also take a lot of initiatives to make everything perfect because the higher management is very demanding, which is fine by me!

What makes working at McArthurGlen special?
I live nearby, it's convenient and I know a lot of people really well in the village. I gained experience in many areas that I didn't know about and that's thanks to McArthurGlen. I love the atmosphere, the people, the place, we are constantly exchanging ideas and meeting new people. We talk a lot with customers and we're here to greet them with a big smile to help them enjoy their experience. When I joined the outlet team it helped me to rebuild myself, to have confidence, to rebuild myself and to become stronger than ever. I have already grown into my position and I know that I will evolve more thanks to the management of McArthurGlen; who trust me and appreciate my involvement.
Upkeep of the look and feel of our centres is extremely important and standards and kept to the highest possible level. Pride in your work and dedication to excellence needs to be a forefront of anyone’s mind in this position.

Here's Carlos's McArthurGlen Story

Carlos - Maintenance Team

How did you get your role at McArthurGlen?
I had access to the construction site following the implementation of maintenance contracts for some
shops. Then, we got the global maintenance contract directly with McArthurGlen.

What training have you had for this position?
Technical training in multi-service.

What training have you had for this position?
My role in the centre is to respond to requests for various reparative actions identified by our client, regarding the technical part and follow the preventive maintenance plan related to our contract.

What makes working at McArthurGlen special?
It is a very pleasant setting to work in, the staff is friendly, attentive and they don’t hesitate to provide support on various operations. This centre has also allowed me to improve my technical qualities thanks to the various technical and innovative gear and innovative equipment for the whole system.

Apply now